Shipping and Delivery Terms and Conditions
Welcome to Studysteps.in! These Shipping and Delivery Terms govern the delivery of digital content purchased through our platform. By making a purchase, you agree to these terms and conditions.
1. Nature of Products
All products sold on Studysteps.in are digital in nature. Upon successful payment, users receive access to the purchased materials in the form of download links or direct access to the content via their registered email address.
2. Delivery Process
-
Email Delivery:
-
After completing a purchase, a confirmation email containing links to the digital content will be sent to the email address provided during registration or checkout.
-
Delivery is typically instant. However, in rare cases, it may take up to 1 hour due to system processing delays.
-
-
Ensure Accuracy:
-
Customers are responsible for providing a valid and active email address. Incorrect email entries may result in delivery issues.
-
3. Non-Delivery Issues
If you do not receive the confirmation email with the content links:
-
Check your spam or junk folder.
-
Ensure that the email address provided during the purchase process is correct.
-
Contact our support team at [email protected] with your order details for assistance.
4. Redownloads
-
The purchase links provided are unique to each user and valid for a specified period (e.g., 7 days) or a limited number of downloads.
-
If your links expire or become inaccessible, contact our support team for assistance.
5. Refunds and Cancellations
-
As digital content is delivered instantly, all sales are final. Refunds will not be provided except in cases of duplicate charges or technical issues that prevent access to the purchased content.
6. Technical Requirements
-
Users must ensure they have the necessary devices and software to access digital content (e.g., a PDF reader for eBooks).
-
Studysteps.in is not responsible for technical difficulties arising from unsupported devices or outdated software.
7. Support
-
For any issues regarding delivery or access to your purchased content, contact us at [email protected]. Our support team will respond within 24-48 hours.
8. Modifications to Terms
Studysteps.in reserves the right to update these Shipping and Delivery Terms at any time without prior notice. Changes will be effective immediately upon posting on this page.
Thank you for choosing Studysteps.in for your learning needs!